General FAQ

• I placed my order and still have not gotten a confirmation email. What should I do?

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• How do I edit my order?

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• Can I update the shipping address on my order?

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• How do I know if my order has shipped?

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• How do I cancel my order?

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• How do I start an international return or exchange?

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• If I exchange an item, do I need to pay duties on the exchange?

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• Do you provide pre-paid labels for international returns?

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• My package is marked as delivered but I don't have it. What should I do?

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• What currency are your products listed?

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• Sample Sale

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